Add numbers to your contacts to ensure they're never filtered by Montiguard
Montiguard never filters messages from numbers that are in your phone's contacts. To "whitelist" a number and ensure its messages are always delivered, simply add it to your contacts. It's super easy!
By design, Montiguard doesn't filter messages from numbers saved in your phone's contacts. This means adding a trusted number to your contacts automatically "whitelists" it, preventing any filtering.
On your phone, open the contacts or phone app where you manage your contacts.
Create a new contact and enter the phone number. You can add a name if you like, but the number is what matters for whitelisting.
Save the contact. Now, any messages from this number will never be filtered by Montiguard.
Suppose your bank's number is +1234567890 and you want to ensure their messages aren't filtered. Open your contacts app, add a new contact with that number, and save it. From now on, all messages from +1234567890 will be delivered without any filtering by Montiguard.
Once the number is saved in your contacts, Montiguard will recognize it and never filter messages from that number. This is automatic and doesn't require any additional settings in the app.
Double-check that the number is saved exactly as it appears in the messages (including country code). Also, ensure Montiguard has access to your contacts if prompted.
Make sure you have permission to edit contacts on your device. If using a work phone, check with your IT department.
If you have questions about whitelisting or need assistance, please contact our support team at support@montiguard.com or visit our FAQ page.